Returns & Exchanges

At Electrum Tattoo Supply & Wholesale, we stand behind the quality of our professional products and offer a 30-day return window for unused, unopened merchandise. To maintain the highest safety and hygiene standards in the tattoo industry, certain items like needles, inks, and pigments are final sale once the seal is broken.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation of why you wish to return the item.

• 2.
  Secure Packaging

  Carefully pack the items in their original, unopened manufacturer packaging to ensure they are not damaged during transit back to our warehouse.

• 3.
  Shipping and Documentation

  Affix the provided return authorization label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our quality control team verifies the items are in sellable condition, we will process your refund to the original payment method within 5-7 business days.